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Connecting [me] to Shopkeep POS

Anton Aurenius
Updated

Shopkeep POS is also called "Lightspeed S-Series"

You will need to complete work in MarginEdge and Shopkeep:

In MarginEdge

  1. Log into MarginEdge (www.marginedge.com). If you have access to multiple locations, check you are in the correct location you want to connect.
  2. Go to Setup> Integrations> Point of Sale. Choose from the dropdown menu “Shopkeep” 
  3. Click “Connect to Shopkeep”

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InShopkeep

  1. Open a new window/browser and log into your Shopkeep site using your own credentials.
  2. Create an account for MarginEdge using the unique MarginEdge email shown at the bottom of the screen after you click Connect to Shopkeep (see the screen shot above - the blue circle is where you will find the email). 

Important:

  • Ensure the account has full access to reports for your restaurant.
  • If you are prompted to set up a password, you have the option of setting your own. If you choose not to, our integrations team will generate one for you.

Back In MarginEdge

  1. Navigate back into Setup > Integrations > Point of Sale > Shopkeep or go back to the page you left open in MarginEdge.
  2. Put in the email and password you’ve just created in Shopkeep. If you were not prompted to create a password, put a temporary password in the field and our integrations team will generate a password once the account is set up.
  3. Your domain is the "Store Name" field you put in when logging in to Shopkeep.
  4. Enter your "Store Location ID." You may not know this as it's not an obvious or commonly used ID. If you don't know your Store Location ID, just put your location name in this field and we'll replace it with the ID from Shopkeep.
  5. Save changes by clicking “Save.”
  6. If you are currently in onboarding and working with an implementation manger, please email onboarding@marginedge.com to confirm you were able to complete these steps. If you are not switching your POS or are not currently in onboarding, please email help@marginedge.com. 

Once set up, the process will be completely automated. Your prior day's sales will be sent to the MarginEdge cloud every morning.