Some context: In order to export a sales entry to accounting, all POS “sales lines” that are present in a sales entry need to be mapped to an accounting system account. Sometimes, restaurants introduce new discounts, start accepting a new type of tender, or do something else that would generate a new POS sale line.
Most of the time, new POS lines will have a prefix that will be automatically pulled into the sales entry by the automapper. That new line however will not automatically have an accounting system account mapping, so sales entries with that new line will not succeed in being exported to accounting.
The solution: Automatic email notifications! Now if we get a new sales entry, you can decide who will be notified so they can ensure it is mapped correctly so that it gets exported on time.
Control Your Notifications
Go to Setup > Notifications and select the "Unmapped Sales Entry"
Toggle the slide to turn it ON or OFF and decide which roles should receive the email. If a user has access to several restaurants, we will roll up all sales mapping notifications into one email, but sales lines are separated into separate groupings by restaurant.
Fix Unmapped Lines
1) Go to Accounting > Sales Mapping through the navigation bar.
2) For each line that is missing a value in the "Accounting System Account Column", double click to select the correct corresponding account.
For more information about Sales Mapping, see this article: Sales Mapping - How do I do get sales entries from [me] to my accounting system?